FAQ's

Welcome to the Outback Moda FAQ page!

We're here to answer the most frequently asked questions about our services, policies, and products. If you have any questions that aren't answered here, please don't hesitate to contact us!

1. Where do you ship to?
We currently ship to Australia.

2. How much does shipping cost?

We offer free shipping on all orders, with no minimum purchase.

3. How long does shipping take?

  • Order processing time: 1 to 3 days (Monday to Friday)
  • Transit time: 4 to 6 days (Monday to Friday)
  • Order deadline: 5:00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney), Monday through Friday.
  • Estimated total delivery time: 5 to 9 business days.

4. What is the deadline for placing an order?

Orders placed before 5:00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney), Monday through Friday, will be processed on the same business day. Orders placed after 5:00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney), Monday through Friday, will be processed on the following business day.

5. Can I track my order?

Yes, once your order has shipped, you will receive a confirmation email with tracking information so you can follow your shipment.

6. What payment methods do you accept?

We accept the following payment methods:

  • Shop Pay

  • Google Pay

  • Apple Pay

  • American Express

  • MasterCard

  • Union Pay

  • Visa

7. What is your return policy?

We accept returns within 30 days of delivery. If you'd like to return an item, please contact our customer service team or see our returns and refunds policy for more information.

8. Do you offer exchanges?

We don't offer direct exchanges. If you'd like to exchange an item, please return the original item and place a new order for the desired item.

9. Is my payment information secure?

Of course! We use secure and encrypted payment channels to protect your information. Our website complies with industry standards and complies with PCI-DSS regulations.

10. How can I contact Outback Moda ?

Store Name: Outback Moda

Contact Page: https://outbackmoda.com/pages/contact-us

Address: 19 Beachcomber Ave, Bundeena, NSW 2230, Australia

E-mail: support@outbackmoda.com

Telephone: +61452264050

Opening hours: Monday - Friday: 09:00 - 18:00 (GMT+10:00)

We will do our best to answer your email within 1-2 days.